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Rooms and Guests2 Guests, 1 Room
Key details

Overview & Features

Carretera Cancun Chetumal Km. 295, Playa del Carmen, Mexico, 77710

Sandos Caracol Nature Resort & Water Park (Adults Only)

An icon of eco-luxury, Sandos Caracol Nature Resort & Water Park stands proud along the stunning Playa del Carmen coastline, blending effortless elegance with the vibrant rhythms of nature. Upon arrival, guests are greeted by a sleek lobby adorned with local art, where calming natural hues and organic materials set a tranquil tone. Signature features include a carefully curated collection of indigenous art and a stunning water feature that serenely flows into the expansive outdoor spaces. The allure continues with access to an exclusive beach area equipped with inviting hammocks and Bali beds, perfectly positioned for sun-soaked relaxation. Unwind at the Select Club Adults Only Ocean Front Club House, where amenities like towel service, private showers, and a lounge with video games elevate the retreat experience. With a sprawling waterpark featuring 29 thrilling slides, serene chill-out pools, and an inspired All-Nature Experience programming that invites exploration of lush jungles and natural cenotes, Sandos Caracol offers both adventure and serenity. Its nine distinct dining venues cater to every palate, while the opulent spa awaits to rejuvenate the senses amidst the sounds of nature.

Explore the Local Area

Ideally situated just 10 km from Aeropuerto de Playa del Carmen, Sandos Caracol serves as an excellent launchpad for local exploration. A mere 5 km stroll to the iconic Quinta Avenida presents a feast of boutique shopping and authentic local cuisine. Noteworthy attractions include the Amate Gallery, showcasing vibrant contemporary Mexican art just 2.5 km away, and the tranquil Playa, merely 1 km from the resort's doorstep. For thrill-seekers, nearby Xavage Park by Xcaret offers an exhilarating day out, only 3.5 km from the resort. Whether venturing to the enchanting Cenote Misterio Maya or simply soaking in the sun-streaked vistas at Grand Coral Beach Club, the surrounding area combines the best of natural beauty and cultural vibrancy.

Room Information

Sandos Caracol boasts a total of 700 well-appointed rooms and suites, each a testament to contemporary comfort and luxury. Offered accommodations range from fully furnished spacious villas to family-friendly rooms, with options tailored to suit diverse preferences. Standard amenities include air conditioning, complimentary Wi-Fi, plush bedding, minibars, flat-screen TVs, and luxurious bath products, ensuring a world-class experience awaits every guest.

Room Upgrades

For those seeking an elevated experience, the Select Club offers a refined selection of room types such as the Royal Elite suites, providing breathtaking views of the Caribbean Sea. Options include expansive 805 sq ft suites featuring king beds, a private pool, and opulent terraces equipped with hydromassage hot tubs. Guests can choose configurations ranging from standard rooms at 355 sq ft to generous family suites at a spacious 1,200 sq ft, accommodating up to four guests. Each upgraded suite includes premium amenities such as 24-hour room service, exclusive concierge services, and enhanced entertainment options, perfect for indulging in ultimate relaxation.

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Pick the Room Type That Suits You

Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
Kamar kembar superior
Max:
2 persons
29 m² 
Bed options:
2 Single beds
Shower
Bathtub
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Kamar queen executive
Max:
2 persons
56 m² 
Bed options:
1 Tempat Tidur Ukuran King
Shower
Bathtub
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Kamar queen deluxe
Max:
2 persons
35 m² 
Bed options:
1 Tempat Tidur Ukuran King
Shower
Bathtub
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Getting around beach destinations

All Transportation Methods Available

City Centre
Playa del Carmen 5.2 km
Airports
Aeropuerto de Playa del Carmen (PCM) 7.0 km
Cancun (CUN) 52.5 km

Facilities

Enjoy comfortable stays and unforgettable experiences at our beach resorts

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Business centre

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location & Nearby Attractions

Carretera Cancun Chetumal Km. 295, Playa del Carmen, Mexico, 77710
Map view
Carretera Cancun Chetumal Km. 295, Playa del Carmen, Mexico, 77710
Nearby
Beach
Xcalacoco
640 m
Golf Course
Grand Coral Golf Riviera Maya
790 m
Restaurants
Koh Thai
2.6 km
Predio El Limonar fraccion 2
Sea Olive
2.8 km
Xcalaco El Limonar No. 1
Kinoko
2.5 km
289 Km Carrera Cancun
La Marea
2.9 km
Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6
Coral Grill & Bar by Viceroy
2.9 km
Playa Xcalacoco Frac 7 In Hotel Viceroy
Coco's Cabanas
3.0 km
Punta Bete Mexico Xcalacoco
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Check-in
13Oct2025Select date
Check-out
14Oct2025Select date
Rooms and Guests2 Guests, 1 Room